Salon Policies

Terms and Conditions

At Royal Fade & Hair Studio, we strive to make your experiences enjoyable ones. Please take a moment to review our salon policies and feel free to contact us if you have any questions.

Check-In Policy:

Please check-in at the reception area at least 5 minutes prior to your scheduled appointment.

Cancellation Policy/No-Show Policy:

Cancellations of all salon services require a 24-hours notice. Failure to do so will result in a full service charge to one’s credit card or is to be paid on the following visit. The same charges apply for no-shows.

Hair Pricing and Consultation:

Quotes given by our receptionists and our booking page are an estimate only. Prices may vary depending on individual stylists, on the coloring technique, amount of time, length of hair, and amount of color and product used to create the desired effect. We encourage you to have a consultation for colour or texturizing services before booking your service appointment in. Our hair stylists are happy to see you and discuss the desired look that you wish to achieve. The price of the service will also be determined at this time. Consultations are approximately 15 minutes in length and are complimentary. Any additional time may require an additional charge. Please call to arrange an appointment.

​Client Release Form:

All clients receiving service from Royal Fade & Hair Studio, agree to our client release form terms. Clients agree and state as below:

“I release and hold Royal Fade & Hair Studio, its employees, and its agents harmless against any and all liability, damage, and/or expenses arising out of or in connection with actions, claims, and/or damages resulting in personal injuries and disabilities (physical and/or psychological) that I might incur as a result of the chemical altercation through permanent chemical processing of my hair. I understand that additional conditioning treatments may be recommended and/or necessary for my hair maintenance and that permanent damage to my hair is possible due to the chemical application”.

Late Appointments:

If you know you will be late for your appointment, please call to notify the salon. While the staff at Royal Fade & Hair Studio will make every effort to accommodate your service, we reserve the right to reschedule the appointment if you are more than 10 minutes late. Unfortunately, late arrivals will not receive an extension of scheduled treatments unless there is enough time. Arriving late will likely limit the time allocated for your service; it will lessen the effectiveness and most importantly your pleasure and enjoyment. As a courtesy to all clients, our services are completed as scheduled.


Gratuities are not included in the price of services and are greatly appreciated. However, gratuities are left to the discretion of the guests’ satisfaction. Gratuities are welcome in recognition of outstanding service.

Refund Policy-Product:

All sales are final.

Refund Policy-Services:

If a guest is not satisfied with their service, they may let the salon manager know within 48 hours of the service. A complimentary redo or alternative solution may be offered at the salon manager’s discretion. We do not issue refunds for any services provided.

​Methods of Payment:

We accept Cash, Debit, Visa, and major payment cards.

If you have any questions regarding our policies, please call us at +1 (236) 456-8010 or send email to